First Point of Contact
Engaging with prospects and clients, increasing probability of conversion, while you get on with what you do best!
What does our First Point of Contact Service do?
LegalPoint Connect offers a suite of comprehensive communication solutions tailored to the needs of various legal sectors. Our services are designed to bridge the gap between inquiries and appointments, increase the likelihood of conversion, and enhance client outcomes.
1. Engagement
Our First Point Of Contact Technology combined with human legal division, will engage with your visitors across multiple channels.
Our Channels
We provide your visitors with more information about your services, with the goal of converting them to a booked appointment as a new client.
2. Follow Up
Voice Phone Call
All interactions are programmed for conversion outcomes, our process is designed to obtain phone numbers, and other contact information.
Our Receptionists will pro-actively reach out to the visitor via phone to answer any questions they may have with the goal of providing a human connection, and get a consultation setup.
SMS Appointment Reminder
Once our team has setup an appointment with your potential client, we will setup an automated SMS Text reminder to ensure they are reminded to attend their appointment.
3. Conversion Outcomes
Booked Appointment or Consultation
Our main goal is to get your new visitors converted to new customers or clients.
Support Your Existing Clients or Patients
We will get you a message of any conversations we have had with an existing client, looking providing as much support as we can.
Client Details for Future Conversion
For new visitors that we are unable to setup a consultation with, their details will be sent over to your office to follow up immediately or in the future.
With LegalPoint Connect, you can focus on your core responsibilities, confident in the knowledge that your communication needs are being handled expertly and efficiently. Experience the difference we can make in your law firm.
First Point of Contact Pricing
Below are our Pricing Packages to suit the broad array of Law Firms & Independent Attorney's.
Executive
250
New Interactions
$1450
Per Month
24/7 Point of Contact (POC)
Technology on your website
POC Engagement Sessions
Up to 250 Interactions
Facebook, Google My Business
Twitter & Instagram Integration
SMS/Text Messaging & Reminders
Calendar Integration & Bookings
(FP, Calendly, Microsoft & Google)
Live Reception Team - In/Outbound
250 Minutes for use in POC Session Follow Up and/or After Hours Calls
Dedicated Phone/SMS Number
POC Sessions Handled by our Legal Division
Full Setup, Installation, On-Boarding including Knowledge Base creation
Personal Customer Success Manager
Access to All Transcripts & Messages
Engage with all your visitors including your existing
customers and clients
Monthly Reporting
CRM Integration
Zapier
(Add-On)
No Setup Fee, Sales Tax or any other hidden fees.
Mid-Market
500
New Interactions
$2450
Per Month
24/7 Point of Contact (POC)
Technology on your website
POC Engagement Sessions
Up to 500 Interactions
Facebook, Google My Business
Twitter & Instagram Integration
SMS/Text Messaging & Reminders
Calendar Integration & Bookings
(FP, Calendly, Microsoft & Google)
Live Reception Team - In/Outbound
500 Minutes for use in POC Session Follow Up and/or After Hours Calls
Dedicated Phone/SMS Number
POC Sessions Handled by our Legal Division
Full Setup, Installation, On-Boarding including Knowledge Base creation
Personal Customer Success Manager
Access to All Transcripts & Messages
Engage with all your visitors including your existing
customers and clients
Monthly Reporting
CRM Integration
Zapier
(Add-On)
No Setup Fee, Sales Tax or any other hidden fees.
Corporate
1000
New Interactions
$3950
Per Month
24/7 Point of Contact (POC)
Technology on your website
POC Engagement Sessions
Up to 1000 Interactions
Facebook, Google My Business
Twitter & Instagram Integration
SMS/Text Messaging & Reminders
Calendar Integration & Bookings
(FP, Calendly, Microsoft & Google)
plus Custom Calendars
Live Reception Team - In/Outbound
1000 Minutes for use in POC Session Follow Up and/or After Hours Calls
Dedicated Phone/SMS Number
POC Sessions Handled by our Legal Division
Full Setup, Installation, On-Boarding including Knowledge Base creation
Personal Customer Success Manager
Access to All Transcripts & Messages
Engage with all your visitors including your existing
customers and clients
Monthly Reporting
CRM Integration
Zapier
(Included)
No Setup Fee, Sales Tax or any other hidden fees.
Enterprise
Custom
Contact Sales
24/7 Point of Contact (POC)
Technology on your website
POC Engagement Sessions
Up to Custom Interactions
Facebook, Google My Business
Twitter & Instagram Integration
SMS/Text Messaging & Reminders
Calendar Integration & Bookings
(FP, Calendly, Microsoft & Google)
plus Custom Calendars
Live Reception Team - In/Outbound
Custom Minutes for use in POC Session Follow Up
Dedicated Phone/SMS Number
POC Sessions Handled by our Legal Division
Full Setup, Installation, On-Boarding including Knowledge Base creation
Personal Customer Success Manager
Access to All Transcripts & Messages
Engage with all your visitors including your existing
customers and clients
Monthly Reporting
CRM Integration
Zapier
(Included)
No Setup Fee, Sales Tax or any other hidden fees.
Get Started or Learn More Today!
Not needing all the inclusions of our First Point Of Contact Solution?
Have a look at our individual options:
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