First Point of Contact

Engaging with prospects and clients, increasing probability of conversion, while you get on with what you do best!

What does our First Point of Contact Service do?

LegalPoint Connect offers a suite of comprehensive communication solutions tailored to the needs of various legal sectors. Our services are designed to bridge the gap between inquiries and appointments, increase the likelihood of conversion, and enhance client outcomes.

1. Engagement

Our First Point Of Contact Technology combined with human legal division, will engage with your visitors across multiple channels.

Our Channels

We provide your visitors with more information about your services, with the goal of converting them to a booked appointment as a new client.

2. Follow Up

Voice Phone Call

All interactions are programmed for conversion outcomes, our process is designed to obtain phone numbers, and other contact information.

Our Receptionists will pro-actively reach out to the visitor via phone to answer any questions they may have with the goal of providing a human connection, and get a consultation setup.

SMS Appointment Reminder

Once our team has setup an appointment with your potential client, we will setup an automated SMS Text reminder to ensure they are reminded to attend their appointment.

3. Conversion Outcomes

Booked Appointment or Consultation

Our main goal is to get your new visitors converted to new customers or clients.

Support Your Existing Clients or Patients

We will get you a message of any conversations we have had with an existing client, looking providing as much support as we can.

Client Details for Future Conversion

For new visitors that we are unable to setup a consultation with, their details will be sent over to your office to follow up immediately or in the future.

With LegalPoint Connect, you can focus on your core responsibilities, confident in the knowledge that your communication needs are being handled expertly and efficiently. Experience the difference we can make in your law firm.

First Point of Contact Pricing

Below are our Pricing Packages to suit the broad array of Law Firms & Independent Attorney's.

Executive

250

New Interactions

$1450

Per Month

24/7 Point of Contact (POC)

Technology on your website

POC Engagement Sessions

Up to 250 Interactions

Facebook, Google My Business

Twitter & Instagram Integration

SMS/Text Messaging & Reminders

Calendar Integration & Bookings

(FP, Calendly, Microsoft & Google)

Live Reception Team - In/Outbound

250 Minutes for use in POC Session Follow Up and/or After Hours Calls

Dedicated Phone/SMS Number

POC Sessions Handled by our Legal Division

Full Setup, Installation, On-Boarding including Knowledge Base creation

Personal Customer Success Manager

Access to All Transcripts & Messages

Engage with all your visitors including your existing
customers and clients

Monthly Reporting

CRM Integration

Zapier

(Add-On)

No Setup Fee, Sales Tax or any other hidden fees.

Mid-Market

500
New Interactions

$2450

Per Month

24/7 Point of Contact (POC)

Technology on your website

POC Engagement Sessions

Up to 500 Interactions

Facebook, Google My Business

Twitter & Instagram Integration

SMS/Text Messaging & Reminders

Calendar Integration & Bookings

(FP, Calendly, Microsoft & Google)

Live Reception Team - In/Outbound

500 Minutes for use in POC Session Follow Up and/or After Hours Calls

Dedicated Phone/SMS Number

POC Sessions Handled by our Legal Division

Full Setup, Installation, On-Boarding including Knowledge Base creation

Personal Customer Success Manager

Access to All Transcripts & Messages

Engage with all your visitors including your existing

customers and clients

Monthly Reporting

CRM Integration

Zapier

(Add-On)

No Setup Fee, Sales Tax or any other hidden fees.

Corporate

1000

New Interactions

$3950

Per Month

24/7 Point of Contact (POC)

Technology on your website

POC Engagement Sessions

Up to 1000 Interactions

Facebook, Google My Business

Twitter & Instagram Integration

SMS/Text Messaging & Reminders

Calendar Integration & Bookings

(FP, Calendly, Microsoft & Google)

plus Custom Calendars

Live Reception Team - In/Outbound

1000 Minutes for use in POC Session Follow Up and/or After Hours Calls

Dedicated Phone/SMS Number

POC Sessions Handled by our Legal Division

Full Setup, Installation, On-Boarding including Knowledge Base creation

Personal Customer Success Manager

Access to All Transcripts & Messages

Engage with all your visitors including your existing

customers and clients

Monthly Reporting

CRM Integration

Zapier

(Included)

No Setup Fee, Sales Tax or any other hidden fees.

Enterprise

Custom

Contact Sales

24/7 Point of Contact (POC)

Technology on your website

POC Engagement Sessions

Up to Custom Interactions

Facebook, Google My Business

Twitter & Instagram Integration

SMS/Text Messaging & Reminders

Calendar Integration & Bookings

(FP, Calendly, Microsoft & Google)

plus Custom Calendars

Live Reception Team - In/Outbound

Custom Minutes for use in POC Session Follow Up

Dedicated Phone/SMS Number

POC Sessions Handled by our Legal Division

Full Setup, Installation, On-Boarding including Knowledge Base creation

Personal Customer Success Manager

Access to All Transcripts & Messages

Engage with all your visitors including your existing

customers and clients

Monthly Reporting

CRM Integration

Zapier

(Included)

No Setup Fee, Sales Tax or any other hidden fees.

Get Started or Learn More Today!

Not needing all the inclusions of our First Point Of Contact Solution?
Have a look at our individual options: